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Businiess name:
Econo Air
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Review by:
citysearch c.
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Review content:
I called Econo Air because my furnace was intermittently blowing cold air while on heat. The service tech disassembled parts wires but never used a multi-meter to check anything at all. He then left for over an hour to purchase parts at the local hardware store. After returning he stated that a new gas valve would be no less than $1,000 and there might be other problems with the unit. He said that it would be unwise to invest my money into my furnace what I really needed was to buy a new unit. Over three hours later the tech's "manager" showed up. He then showed me pictures of four units they carry. I felt that this company I had been loyal to for over thirteen years wouldn’t rip me off. I was then persuaded to purchase a new furnace for $6,350 believing my old furnace wasn’t worth repairing. After they left I opened the furnace cover to discover that some of the components were still took apart and none of the wires were connected. How convenient, I wasn’t even able to check if the heat would turn on. Two days later I had another company come out to give me second opinion. The second company hooked the wires back up, screwed components back in, turned it on, and voilà it worked. The second service man told me I didn’t need a new furnace and I was getting taken advantage of. I should get ten or more years out of the one I already have. I looked Online and Econo Air was selling me a unit for 3X the normal asking price installed. I was sent an invoice that has nothing filled out, no model, or serial number. If any of the normal maintenance checks were done why weren’t any of the boxes checked off? There is nothing on the service order telling me why I supposedly needed a new furnace in the first place. My gas valve was tested and is in normal working conditions and a new one only costs around $120 Online. Econo Air you should be ashamed for taking advantage of this disabled senior citizen on a fixed income. I’m wondering if legal action should be brought against this company? Luckily my family and I didn’t get sick from the cold weather. I will never do business with them ever again.
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