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Businiess name:
Rick Case Hyundai
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Review by:
citysearch c.
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Review content:
The dealership is clean, comfortable, friendly and attentive but not without concerns. We seem to have misfortune of experiencing issues when receiving service with any of our 3 Hyundai's. Our recent visit was just so discouraging as we really thought it would be straightforward we ordered the special tires we wanted for our Sonata, scheduled the visit, received a call back to schedule our visit more conveniently for us but in the end the tires we ordered were not installed. We discovered the error, informed the dealership, returned to have the problem corrected making an additional trip there and wait time that were all an inconvenience we did not create and the service adviser not taking any ownership on behalf of the dealership for the oversight and inconvenience they caused us, especially given that we purchased a higher quality tire.
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