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Businiess name:
Sundek Of Austin
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Review by:
citysearch c.
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Review content:
In July of 2012 we had Sundek redo our pool deck. The coating done by another company was deteriorating. Sundek assured us they would stand behind their installation. Shortly after the installation was complete my husband called regarding a few minor issues. Scott came out and looked at the items and said they would take care of it. Nobody ever showed up or contacted us. The decking has deteriorated in several places and needs to be repaired. My husband contacted Sundek in October 2015 and they set up an appointment for Scot to come out. He called the day of the appointment leaving a voice message saying he was sick and asking us to call and reschedule. My husband called and left a voice message for him to call to schedule a date for the inspection. No response from Scott. I called and Scott answered his phone and said he was driving. He said he would phone me when he got to the office in 15 minutes. He never phoned. Totally disappointed in this company! If they stand behind their work it is so far back that you will never see them again.
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