Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Hercules Moving & Storage Inc
|
|
Review by:
citysearch c.
|
|
Review content:
The move seemed to be going well and we were pleased with how efficiently they were loading the two 16 PODS that would be moved to Florida. As they were moving a large desk into the last POD they damaged it and wrote up an acknowledgement on the bill. We called after unloading the item in Florida as instructed and they agreed to pay us $50 for the damage which was acceptable. \r
\r
That's where the ""good"" stops. When they were loading the PODs there was a stack of smaller plastic boxes that were taped closed and placed in one location that they were told they could use as filler in drawers and shelves. After the PODs were loaded and the movers were gone, I realized they had packed a similar box that had been sitting on the bathroom sink containing day-to-day items we were keeping. I had also placed several pieces of jewelry in the box because we had already shrink wrapped my jewelry box for moving in the car and my fingers were swelling from the lifting. I assumed it was an accident and even told people when I relayed the story, that I felt fully comfortable that when we unloaded, the rings would be there.\r
\r
My husband found the box in the POD while unloading and the rings were not in it. I tore every box apart looking 2 and 3 times for the rings because I just couldn't believe they were gone and that I had been so wrong and gullible. I spent two weeks trying to get the owner, Ron, to call me before finally putting in writing about the missing jewelry. I just wanted to talk to him before filing the police report that would be needed for insurance. Trying to be open and upfront. He never returned my requests for a call so I told him about the rings via email. Of course he was offended and said there was no proof his men removed the jewelry from the box prior loading - and he's right. They were just the last ones to touch the box and that would have to be noted when I made the police report. \r
\r
Ron never once called me to discuss our concerns. He said I would have to sign a document to get the $50 but it was a document about a ""compromise of a doubtful and disputed claim"" (which the desk was not because they acknowledged in writing that they had caused the damage) which basically stated that I would ""refrain from making any derogatory reviews of Hercules Moving & Storage, Inc. via any media"". It's not worth $50 for me to not be able to give an honest review of their service.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|