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Businiess name:
Huffard Animal Hospital
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Review by:
Guest
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Review content:
Seems like there's been a staffing change and no one seems friendly or helpful as I remembered it from previous visits anymore. A chubby young girl with black long hair at the Front desk wasn't nice, and didn't feel like giving pricing information and almost was seeming like they'd prefer to turn away business then have a client wait an hour to be seen. This was a total shock because I've been to huffard animal hospital for 3 years and the staff has always been nice and helpful and flexible up until now.
I sat and waited patiently and thought I was going to at least get the great standard of service from the vet herself. But Seems everyone today was edgy and dogs barking and doing what dogs do like jumping etc Was bothering a few girls working there. The tech and the vet didn't even introduce themselves. I remember the vets from months to years ago would introduce themselves and shake your hand and pet your dog and compliment your dog and treat you like family. That's a complete turnaround now. The vet and tech didn't like explaining things as if it was a nuisance a client asked a question. My Tech wasn't friendly and acted like she didn't like dogs and made a weird face to that affect, while she was holding my dog down for a shot and then after having taken my dog out of the room for another procedure, upon returning she just shoved him in the door and spouted out ' don't let him chew his bandaid - almost as if she was angry and took it out on my dog and me.
The vet herself didn't seem friendly and just acted like my dog and I were a dollar sign and no kind words, no thank you for your business, or hope he feels better, or follow up with us and let us know how he is, or even mentioning what procedures he should have for the next visit, but they took hundreds of dollars that day with no problem then one person almost as I was out the door said happy thanksgiving half heartedly when I walked out. What happened to the great place I used to know? They cared about your pet more than money.
I'm extremely disappointed and feel like the quality of the people who work there has gone down dramatically and it's really sad because I remember huffard as a happy friendly helpful place that made you feel great bringing your pets there because they seemed like they genuinely loved your pets too .
I don't think I will ever go back nor will I recommend this place to anyone. Very sad. If I could give -10 I would .
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