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Businiess name:
Ramada Hialeah
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Review by:
citysearch c.
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Review content:
The rats probably checked out before we arrived. Don't give this hotel your business. This hotel would be sub-standard in remote villages in Southeast Asia. The wall around the bathtub was caved in and water from the shower poured into the hole. One can only shudder at the mold that must be growing inside the wall. The bathroom itself was filthy. The safety lock on the door was broken. Ironically, the hotel charged us for an in-room safe that we did not want or use.We complained at the front desk and asked for the manager but nothing happened. We filed a complaint with the President of Days Inn. He directed us back to the owner and general manager of the hotel. He assured us that "both the general manager and owner have endorsed and are committed to the Days Inn service standard." They never contacted us.Since I have no reason to disbelieve the President of Days Inn, I have to assume the Days Inn service standard was represented by this hotel. Considering that neither the owner and ge
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