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Businiess name:
Schagrin Gas Company
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Review by:
citysearch c.
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Review content:
Due to illegible and horribly corroded gas gauges which made the 500-gallon tank unsafe to properly fill for which I asked to have either the gauges replaced or the tank replaced repeatedly over an extended time period I cancelled my account & requested that Schagrin Gas pick up its tank. The credit I got for less than a week old propane (they had just come to fill the tank without me knowing) was at the rate NINE YEARS ago when the tank was put in NOT what I just got charged. On top of that they want me to pay for them to take back their unsafe tank. \r
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When the 500 gallon tank was full, it should have been at 80% capacity or 400 gallons. In looking at the original contract it says I was charged for 425 gallons of propane which is 25 gallons over capacity. Schagrin however didn't use the 425 gallon figure when they figured out their credit. Either I was overcharged for 25 extra gallons of propane or I was credited incorrectly for the amount of propane left in the tank when it was picked up. \r
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I would NOT recommend this company for they have very unsafe and high-handed business practices. How they treat their customers can only be described as unbelievable.
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