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Businiess name:
Dimitra Designs
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Review by:
citysearch c.
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Review content:
Please do yourself a favor and avoid this company at all cost. My experience with them was horrible. They requested my daughter's measurement. Measurement were obtained by a local tailor. Based on the measurements, my daughter would have needed a size 6 dress. The unscrupulous and poorly trained sales person, recommended size 4 even after being told several times that size 6 was the appropriate size based on measurements. The sales person informed us that their sizes were running large and convinced us to get the smaller size. Their web site even specifically states that the customer should order items 2 sizes smaller from what is customary. Assuming that the vendor knew its products, we followed their recommendations. The dress was delivered and were surprised to find out that the vendor was wrong and the dress didn't fit. They refused to fix their error and charged us in excess of a 20% restocking and handling fee to fix their salesperson's mistake. They were difficult to work with, disrespectful and in my opinion without scruples. In my experience, they only value the customer until they receive payment and then couldn't be bothered with customer service. Once again, take your business somewhere else and safe yourself the aggravation.
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