Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Greenway Home Services
|
|
Review by:
citysearch c.
|
|
Review content:
Like so many other people that have had bad experiences, I was forced to use Greenway Home Services through my Home Warranty company. They were put on an emergency service call and still took nearly 2 days, the technition was dirty, spoke so uneducated that you couldn't understand him, and then took an entire day to install a evaporator coil (which I didn't need...keep reading) which should have taken an hour. I was charged my deductable of $75 that was stated by my home warranty company, however the first invoice by Greenway was for only $50. So I paid $75 for a $50 service. After the service was complete, the air conditioner didn't work as good as it did before. Also, I was told by Greenway Home Services that my claim with my Home Warranty Company was denied and that I had to pay out of pocket. Stupid me, paid the bill only to find out that NO claim was ever filed with my home warranty. Now over 2 and a half weeks later, they still haven't submitted the final report to my home warranty company. The Home Warranty company and myself are now pursuing legal action. The service manager, as well as the customer service manager will not return phone calls. I even heard them tell one of the customer service representatives to tell me when I was on the phone that they weren't in the office. Also, they try to charge you a 2% surcharge to use your Mastercard which is also a violation of Mastercard Merchant rules. This is a very bad company. Beg your Home warranty company to use someone else. They will cheat and lie to you.
Pros: Not a single one I can think of
Cons: Customer Service, Bad managers, uneducated technicians
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|