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Businiess name:
Best Buy
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Review by:
citysearch c.
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Review content:
Sanmsung DVD player stops playing in 8 months. Best buy sends it out only to tell me parts are covered and labor is not. The labor bill is $175.00 for a DVD player I paid $249.00. Spoke with managers and nothing they could do. Called Samsung and they fixed for free with free shipping labels included. They also informed me that in or out of warranty Samsung only has a $50.00 flat fee for labor! Asked Best Buy manager and they said that the quality of workmanship was better at there repair facility. I highly doubt that.
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