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Businiess name:
Best Buy
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Review by:
citysearch c.
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Review content:
Bought my computer three months ago at this store, began seeing strange lines in the picture upon resuming...took it in only to have the stone-faced geek squad guy tell me that they could keep it for two or three days to run a diagnostics, but that if it was a software problem then I would have to contact Microsoft...Let me get this straight, I said...I just spent $1,000 on a computer and you're telling me that I'll have to spend more money to correct a problem on a brand new computer? The response was uncaring and arrogant...and wrong, as it turns out. The stone face didn't move a muscle...i left with high blood pressure. Had to go to the Galleria Mall, found the Best Buy there and went in just for the heck of it...found polite, sympathetic people there. Omir did the diagnostics for me in less than 24 hours, assured me that it is not a software problem and gave me some alternatives to deal with the problem...If you have a problem, go to the Geek Squad at Best Buy in the Galleria M
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