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Businiess name:
Extended Stay America
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Review by:
citysearch c.
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Review content:
I booked through a hotels website for a non-smoking room for my two kids and I. upon check-in I was placed in a smoking room. There were no non-smoking rooms available. It was so bad in the room that I got a headache and smelled of smoke even after canceling my stay there to check into a real hotel. The rude staff who refused to refund my Internet charge of $5 for the 45 min I spent there was the icing on the cake.
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