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Businiess name:
Best Buy
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Review by:
citysearch c.
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Review content:
I had a very positive experience at the Best Buy in Schaumburg. I had a problem with my computer and was told by my tech service guy over the phone that it was a bad hard drive that would cost $350. I called Best Buy in Schaumburg the girl that answered was very kind and explained how the cost of diagnosis and repair worked. I went to the Geek Squad to just have them verify that it was the hard drive and to recommend a hard drive that I would put in myself. My Geek Squad guy was Jay. Amazing guy. He ran all the tests that he could and found it was the video card not the hard drive. Showed me where it was in the PC. Bought a video card, took it home, installed it, $32 later, PC like new. Jay, honest, patient, kind and definitely the top Geek in the Geek Squad!!!!! This is the Best Buy I usually go to and have had no complaints. Thanks Jay
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