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Businiess name:
Best Buy
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Review by:
citysearch c.
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Review content:
I got a xbox 360 elite when it first came out for a present with an extended warranty from Best buy. 13 months into owning the xbox 360 it would lockup/overheat while playing COD: Modern Warfare. After making sure to blow all the dust out of the xbox and still having the problem I had to take it in. The "resident Geek Squad expert" who is a fat tub of lard took my xbox plugged it in and did his "test". after trying to explain the problem and what was happening he basically called me a liar and refused to accept that there was a problem with the xbox overheating and locking up.While I watched him "test" my xbox which included :1: changing it from hd to standard definition2: starting it up3: waiting 15 seconds4: telling me that it didn't freeze5: refusing to try to duplicate the conditions that caused it to freeze6: calling me a liar and refusing to acknowledge my warrantyI then filed a complaint with the manager who basically shrugged me off because of her own incompetence (she admitted
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