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Businiess name:
Best Buy
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Review by:
citysearch c.
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Review content:
The store manager is unprofessional, has no respect for the customer and would rather lose a customer's loyalty and potential future business over providing any kind of customer servce.
I went with a friend to try and price-match an item there. The store manager, though it was within his discretion, would not price match the item. My friend called corporate customer service. Corporate customer service rep called the Best Buy store to see what was going on. Corporate customer service told my friend that the reason why the store manager would not price match was because the ad my friend brought in did not show a picture of the exact outside packaging of the item on sale. (But the ad did show exact model, brand, and picture of the item for sale). On top of that ridiculous rule, the store manager never stated such a rule to my friend. Store manager only said "No, I will not price match it."
My friend asked "so you are willing to lose my business and all of my friends' business that
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