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Businiess name:
Del's Appliance Heating & Cooling
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Review by:
citysearch c.
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Review content:
Del's Appliance Heating and Cooling\r
The only reason i'm rating this company a 1 star is because a 1/16th of a star is not available.\r
Extremely pissed at this company and would never recommend them to anyone. Please is you read this and received them from a home warranty company call the home warranty company and request a different service company in your area.\r
We started out with a tech coming out to look at our Dryer for a Home warranty work on Aug 18th of 2015 and they determined it was a faulty part that they would have to order.\r
Here is what followed.\r
1. The tech told me that they would have to order the part because it was old (which I fully expected) and said we should have that by the end of the week, because I asked ""How long will it take to get this finished"" and the tech said only a couple of days.\r
2. I called later in the week when I didn't hear anything only to find out there tech's are required to get their paperwork in by Thursday at some point. so I didn't get ordered until the end of the week.\r
3. I called Tuesday of the next week August 25, they said it still had not come in and they would call me back when it arrived\r
4. I called Thursday Aug 27 2015 to find out they had 7 boxes and my part might be in there they would check and call me back to let me know (Didn't receive a phone call from that date either)\r
5. I called on the 28th and they said the part looks like it arrived and someone would call me back after they returned from lunch today and schedule that appointment to get it finished.\r
6. I called the Home warranty company to get it hopefully resolved with their help. the only thing they did was get me in touch with someone at Del's to schedule the appointment. \r
7. I was told by them that they left a message on my phone and that they had called, well the odd thing about that was I only have a cell phone and I have no phone called or messages from that company today. \r
8. Now I find out that it's going to be another 12 day's before they can come out and fix it.\r
This company is an absolute by far the worst company I have ever worked with for a service call. I would not send them to my worst enemy. So far the person that scheduled be has been rude and combative. I have never received any communications that were promised to me. I am the victim here due to their either lack of skilled persons or just plain crappy work practices.
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