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Businiess name:
Total Hunter Douglas Cleaning, Installation, Repair & Sales
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Review by:
Guest
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Review content:
Rob completely ripped me off! On the phone we discussed $75 per blind (there were two for a total of $150). I knew it was just to change the cord that pulls each blind, but called other companies and they all charged similar-- so that part is fine. At time of payment, after the job was completed.....he asked me what we had discussed in terms of price. I could not find my notes and my 3 kids were outside (crazy afternoon). He took advantage of my situation: and charged me an additional $100 "travel fee". Total of $250 to change two cords. I was stunned, it seemed unfair to me, but gave him the check. I later found my notes. I also had notes from two of the competitors. Travel fee, as it makes sense, doesn't apply if the actually perform and paying job, it only applies if they waste the trip.
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