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Businiess name:
A1 Carpet Care
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Review by:
citysearch c.
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Review content:
First of all they wanted an additional $90 to treat any stains when they arrived. We declined and just had them clean carpet for $120 for 3 rooms plus stairs. We were told it would be dry in 5 hours. We left fans on all day. Our carpet was still very wet 8 hours later. I had to end up taking paper towels and blotting the entire carpet to help dry. I will never use this company again nor recommend it to anyone. What a mess right before Thanksgiving!
RESPONSE FROM A1 Carpet Care:
We received a call from Mr. Valenzuela approximately 5 hours after the carpets were cleaned. He was upset that the carpets were not dry. The typical time it takes carpets to dry varies from 4 to 24 hours depending on the soiling of the carpet, type of fiber, air flow, etc. We always tell our customers the drying process is 4 to 24 hours.
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