Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Horizon Services Plumbing Htg
|
|
Review by:
citysearch c.
|
|
Review content:
My wife and I had boiler problems 12/09 and had $1,200 work done on our boiler to bring boiler up to very good operating condition. Tech and office was very professional and all work performed well. However, and this is a big however?.during recent Feb 2011 cold blast of weather our boiler was not turning on. We phoned Horizon and they showed up rapidly (45min) and the tech (Greg R) was knowledgeable and efficient. The igniter which was replaced in 09 had gone out. This igniter had a one year warranty and no longer functioned after 13 months. Greg said it would cost $575 to replace. My wife first talked with the owner requesting Horizon replace the part at no charge . She was told no. I called the owner and with a bit of haggling got him to discount $100. Although dissatisfied I accepted the $100 discount. BOTTOM LINE - BUYER BEWARE! ? HORIZON DOES NOT HAVE GOOD BUSINESS SENSE TO HONOR A VERY GOOD CUSTOMER VALID REQUEST. A $575 PART WITH A ONE YEAR WARRANTY NO LONGER WORKS AT 13 MONTHS AND THE BEST HORIZON CAN DO IS OFFER A $100 DISCOUNT? After work was complete I found the exact part online for $30.00 which can be installed with basic plumbing/electrical skills.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|