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Businiess name:
Donelson Air Service Experts
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Review by:
citysearch c.
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Review content:
We provide Quality Service Every Visit, and we're available to meet your needs 24/7, Daytime, Nighttime, On-Time. Our NATE-Certified Professional Techs are qualified to work on all brands of comfort equipment. We have complete Respect For You & Your Home, and we're Always Easy To Work With. - ALL LIES\r
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My experience - 9:00am spoke w/ Doris and was told a tech would call before coming\r
spoke w/James at 1:30pm and was told tech would be out some time in day\r
spoke w/Thomas at 4:25pm and was told tech will be out but could not say when \r
Donelson AC called at 7:52pm and informed that tech (a ""field supervisor"") had three persons ahead of us and that he was currently was working on is own unit. Still stating he would be at house before 10:30PM\r
Tec arrived at 9:53pm with only a few hand tools in his possession including a 6"" flashlight . He spent less than 10 minutes looking at system. He concluded it was not fixable and gave a $7000 quote to replace system. After 13 hours, they did arrive but were unprepared and unwilling to perform any work on ac.\r
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Other companies ( total of 3) told me that price was rediculous and a replacement unnecessary. I believe Donelson AC is unreliable, unprofessionable and unacceptable.\r
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