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Businiess name:
VCA Pets First Animal Hospital
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Review by:
citysearch c.
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Review content:
I must say that in the past I have wondered about the changes in employees , seems everytime I went in with my fiance's pets there was a new person /persons working there,and not always nice or smiling .I recently took my pet in on a Thursday, I had my days mixed up on the discount vaccine day. The receptionist was beyond helpful, and very kind, and informed me that it was Tuesdays that the clinic held those specials. She offered to make me an appt for the following Tuesday, and gave me an estimated detail of what everything would cost. Since I was already there, I went ahead with the shots, and took notice then that there was a new asst. as well, who was also beyond nice to deal with. I can only hope to see this staff stay longer, then I have seen past employees. They were not only very nice, caring , but helpful. And I was happy that I did GET my call back the following day as promised by the receptionist. What a great place to walk into and see smiling faces, and people whom seem to REALLY like their jobs, and really care for not only the owners but pets as well. KEEP UP THE WONDERFUL JOB, AND WHAT A GREAT TURN AROUND THIS CLINIC HAS TAKEN!! I have recently told my mother in law to be of the changes, as she was once a client there, and now she too plans to return. Thank you for the wonderful care all of you.
Pros: excellent customer service
Cons: has had big turn overs
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