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Businiess name:
Esprit Decor Home Furnishings
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Review by:
citysearch c.
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Review content:
Look everywhere but here for the furniture you desire. terrible service, rude employees, absent ownership.
My custom furniture order was behind schedule at the factory which typical and understandable. The problem: No one from the store called to update me on its progress when weeks and weeks went by after it's expected 8 week delivery time had passed. Once the furniture was delivered, it was damaged. I spent another two to three months constantly calling the store to try to get a replacement, getting excuse after excuse on why my broken furniture had not been delivered. Laying blame on the furniture manufacturer only goes so far when the stream of communication is prompted by me, not by them. Don't get furniture here unless you want to be committed to wasting your time ensuring they do their job.
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