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Businiess name:
Brickyard Kennel
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Review by:
citysearch c.
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Review content:
I never ever write a review but, I want to make sure that if you love your dog you know what you are getting with the daycare at Brickyard. I went to puppy class for 10 weeks and my husband had attended the same puppy class with our other dog last year. We liked the trainers and thought that they were great with the dogs. We were offered a few free days in doggy daycare for socialization. We took them for for one day each and they seemed tired when they came home so we thought great. The second time we took our older dog my husband told me that he cried and dug his claws in to not be brought back. This concerned me so I told him I didn't like that and I was going to go see what was going on, why would he not want to go. My husband told me that you have to call and tell them you are coming (are you kidding me) the idea is to pop in and see what's going on. Why would I need to warn them I'm coming. Good thing I didn't call I surprised the staff and as it turns out the dogs get 1 hour of playtime and the rest of the time in a kennel that is similar to what you would see at any shelter. It was quite cold back there with air conditioning blowing on them and my 100 pound dog was sitting there shaking in a kennel. I thought he was playing with other dogs for most of the time and resting for short periods of time. When I told the staff I wasn't happy that I felt like I was misled they tried to tell me that they explained this is how they do it which they did not. Also the website very clearly misleads you as to what you are paying for. Had I known they were gettting only one hour play times I would have perhaps brought them in for just that hour. I work from home so my dogs get to stay in a nice warm home all day playing with each other and can drink when they want (no water bowl was in the kennel) go potty when they want to and other wise have a nice day. I was only taking them there for them to be able to socialize with other dogs not to board them. I will not be going back, I felt I was very misled. I would have felt different had this been explained up front.
Pros: price - you get what you pay for
Cons: only one hour a day play
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