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Businiess name:
AUTOBAHN USA
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Review by:
citysearch c.
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Review content:
I purchased my BMW 535XI 6 days ago from Autobahn. They told me they would not negotiate on price at all, though the deal was already better than anywhere else I could find. The good initial price was the only positive aspect of the shopping experience though in reality its the most important. These are the following negative issues I've had with them.\r
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They low-balled me on my trade-in by a huge amount. Even though I was able to negotiate they gave me 8500 for a car worth 10500 on kelly blue book. \r
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I have not received my car registration and had to get my car insurance company involved because Autobahn did not give them the correct paperwork. I have called them 5 times to get this rectified and they keep promising to fix it, again I have not gotten it.. (You have 7 days from the purchase to get the new registration).\r
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They gave me my car with no inspection sticker and half a tank of gas. Told me it was my responsibility to get the sticker and fill up the gas. \r
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They promised to get me an owners manual because for some reason they never ordered one for the vehicle I purchased, I have yet to receive that as well.\r
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I didn't ask beforehand but they only gave me 1 key and told me it was my responsibility to purchase a second one. Every other vehicle I have ever purchased came with 2 keys and their response ""that's how we keep our prices low."" \r
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So to sum up, I got a good deal on the car I wanted but its been a nightmare trying to deal with the small stuff since then.
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