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Businiess name:
Goldenwest Management
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Review by:
Guest
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Review content:
Goldenwest Management, all the dishonesty you can possibly fit in a single company.
Goldenwest posted a house up on MLS with all the details describing just the home I wanted to rent for the next year, I was so excited. I immediately begin the application process while driving to go see the home, which costs $31 to start, but as I would have multiple adults would need to be more for each of them. When I arrive at the home with my real estate agent, he is waiting to hear back from them as we cannot find the Realtor lockbox on the house, only an old combination key box that is well known for being highly insecure. He calls and calls and emails and calls, they blow him off and it has now been like 40 minutes and the office has closed without them releasing that yes they only used that little combination box or the combination.
Luckily some other real estate agent and his customers show up and he has the combination, so we go inside.
The sheer work of fiction the MLS sheet is amazes me, but worse is the condition of the home, the floors are coming up spider webs all over the place, power off so its insanely hot, the list goes on.
Go the next day I promptly call golden west and explain that I do not want to continue the application process as the MLS was incorrect and I would like my money back, the nice receptionist transfers me to the property manager’s (Ari’s) voice mail and I explain again leaving my contact information.
No return call.
After a few days I call back, speaking to a different receptionist whom offers to leave a message with the property manager (Ari), again no call.
A couple more days go by I call AGAIN and the first receptionist remembered me and transferred me to the property manager (Ari), whom says it’s totally fine and that due to the nature of the many things the application money goes to its easiest to get my refund if I open a dispute with PayPal, and he will happily approve my refund.
So I go ahead, and open the dispute, which they turn around and deny.
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