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Businiess name:
Carilion Clinic Pharmacy - Carilion Roanoke Memorial Hosp
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Review by:
citysearch c.
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Review content:
In September, 2008 I had surgery at the hospital, even though the doctors were GREAT the nursing staff was just terrible!!! They would leave me in the room for hours at end without even checking on me and I could NOT get out of bed. My cords from the IV and Pain Medicine dispensers would constantly get tangled, my arm would be stuck sticking out of the bed with not being able to move it and alarms were constantly going off, sometimes 15-20 minutes at a time while trying to rest. At one point I called for assistance and over an hour later no one had arrived even though they told me someone would be right there. I finally had to pick up my cell phone and call 411 and ask for the number for the hospital, I was connected to the switch board and explained this was not a joke, that I was a patient on the 5th Floor and could she please send someone to help me. Explaining that I had called for assistance over an hour ago and no one had showed up. Shortly after that I was visited by a nursing supervisor who could not believe the way the room looked with the cords all tangled, alarms going off and my leg machine not running properly causing potential clotting issues. She spent over an hour in my room and would have thought that after that things would have been better but they were the opposite! I could not wait to get out of that hospital and will NEVER go back!!! Since my ordeal I have heard several other similar stories!! I kept waiting for a patient survey but interestingly never received one however they didn't mind sending the bills right away!
Pros: Doctors
Cons: Nursing care!!!!!!!!!!!!
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