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Businiess name:
Wildflowers English Tea Room
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Review by:
citysearch c.
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Review content:
So I was really looking forward to going to this restaurant! I'm a fan of British food and traditional Irish dishes. I drove almost 30 miles round trip to get there and with the price of gas today it is a big deal! Unfortunately, as soon as I got there it became one of the worst experiences at a restaurant which I have ever had! First I was left standing at the reception for almost 15 minutes, looking stupid, until anyone even noticed I was there. Then when they did come up to me they asked ""Can I help you?"". I was like ""Yeah, I would like to eat"". Dumb question! Hello! Its a restaurant! They then told me that they were having a private ""rehearsal dinner"", presumably for someones wedding. There had been no signs indicating that outside on the door! They said they might be able to serve me out on the open air patio, so I said ""alright"". They sat me on the patio & got a menu and silverware. Mind you, the wind started picking up big time so I was battling the table cloth to try to keep it from flapping in my face! The waitress went away and I perused the menu. WAY overpriced, incidentally! I figured out what I wanted. And I waited, and waited and waited, and waited and...I waited for about 30 minutes for the waitress to come back and take my order. She never came back. Finally I had had it and just got up and left the place. I mean, there was no bread or anything to munch on to keep me from eating my own foot! How was the food? I DON'T KNOW! I NEVER GOT THAT FAR!!!!! So, I drove 15 miles back home, still starving and now thoroughly angered!!! Bottom line? Wildflowers at the Hilltop has THE WORST CUSTOMER SERVICE, EVER!!! SO bad, in fact that I never even got as far as being served food! Number one, warn your customers you are not open for regular business and that they will be quarantined on the windy patio like they are a bum off the street! Number Two, COME BACK AND TAKE THE CUSTOMERS ORDER FOR GODS SAKE! People shouldn't have to wait like that! 0 STARS-Don't Go!
Pros: NONE!
Cons: NON-EXISTENT CUSTOMER SERVICE! BEING MADE TO FEEL LIKE A SECOND CLASS CITIZEN! UNACCEPTABLE WAITING TIMES!
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