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Businiess name:
Redi National Pest Eliminators
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Review by:
Keith H.
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Review content:
We had a rodent problem and called this company. Their schtick is that they don't do one-time work, but only offer "maintenance" contracts, the minimum length of which was 12 months. This began to set off alarms, but we were desperate to eliminate the problem, so we signed on.
The original estimator that came out and got us to sign the contract was a decent guy. After that, every single other person we dealt with from this company was extremely shady. I won't get into all of the details of our nightmare, but it included the following issues:
1) Outright, bald-faced lies from company employees
2) Repeated missed appointments
3) Completely unresponsive management
4) Excessively poor, even hostile, telephone "customer service"
In the end, we had to file a report with the BBB and threaten a lawsuit to get any response from the company. Avoid this company at ALL costs. You've been warned.
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