Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Austin Outdoor Power
|
|
Review by:
citysearch c.
|
|
Review content:
I have to say the knowledge of the staff and the quality of the products is top notch. However; the service after the sale is where they fail...and for me, this is the primary point of consideration for any reseller. If you need a quick turn around on a repair, you'll want to look elsewhere. They also have a policy requiring a $25 deposit for repairs...even if it is warranty work...which although not a show stopper, it is definitely indicative of their post sale posture. They perform no initial triage when you drop off equipment for repair and they frequently have long (...as in two weeks) lead times before a repair person makes an initial assessment. They don't offer a "rush" service for an additional fee...its a "take or leave it" approach to customer service. In a nutshell, I love the knowledge of the sales staff and the quality of product they sell, but I absolutely despise their "after the sale" service quality.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|