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Businiess name:
Cosmopolitan Carpet & Rug Cleaning Services
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Review by:
citysearch c.
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Review content:
The one thing that left me frustrated at the end of my appt was not the amazing cleaning that I has received, but the issue with my coupon. I had a coupon that had no restrictions at all on it and I was told that I still had to be charged the minimum amount of $100, not including fees like a travel fee. The coupon said something along the lines of each room would be $30...but both talking on the phone to customer service and speaking with the man who came to do my carpets, I was told they left it off the coupon and was not told til after the service was completed that I still had to pay ___ amount.
RESPONSE FROM Cosmopolitan Carpet Cleaning:
We called our customer and expressed that this review didn't match with the service and coupon that we honored for her. She did tell us that this review was meant for another company, to please disregard and that she was sorry!
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