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Businiess name:
Felix Sabates Ford Lincoln
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Review by:
citysearch c.
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Review content:
Terrance Raynor was my first contact at Performance Ford to evaluate the problem I was having with my 2005 Lincoln Town Car' air conditioning system. He immediately created the appropriate paper work and passed the process on the Service area. Initially, no problem with the system was located, other than to test for low pressure in the ac system. I was asked to return later if the problem continued. A second visit to Terrance was necessary because the AC issue was worse. Again he followed up and the diagnosis by the technician was to replace a part. This was done and the auto released. Subsequently, a third visit was necessary when the AC system still did not function as required. Terrance fielded that visit and personally contacted the technician to immediately evaluate the condition. This was done and immediately located a second problem which was corrected. \r
In all of the 3 visits, Terrance maintained contact with me and insured that I was satisfied with the results. His excellent performance as a customer interface personifies the title of the company : Performance Ford Lincoln.\r
\r
Ray A Perry
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