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Businiess name:
Primasing Motors, INC.
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Review by:
citysearch c.
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Review content:
Interesting that I didn't get to review the last service on my car. That was a recommended oil change and airing up all four tires. I thought it would be a good time to rotate the tires, so I paid extra for that service at the same time.\r
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When I received my car back from that service, the tires had been rotated and oil changed; however, I later discovered that my dash no longer displayed the mpg used, and I received an updated report online that said all four tires still needed air!\r
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When I contacted the service department, I was told that I could consult my owner's manual to make the dash display work (NOT), but they could air up my tires any time the service department was open.\r
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I took the car in, explained what had happened, and was written up for the service desired. Later, I received a call and had to explain to the service tech what I wanted. He finally understood what I needed and the car tires were aired and the dash display corrected.\r
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I am pleased that the corrections were made, but it shouldn't have taken two trips, nor should a car owner have to consult their owner's manual to correct issues they themselves never initiated in the first place.\r
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I am hopeful that further visits will be satisfactory as Primasing has an excellent reputation; I need to trust that they will be. It's one of the reasons I like owning a vehicle under warranty. I am no mechanic by any means. I remain cautiously optimistic.
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