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Businiess name:
Shadyside Smiles: Rabij-Schmeler Christina DDS
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Review by:
Guest
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Review content:
I haven't been to the dentist and a very long while first due to financial problems and then do two more financial problems. Recently I used my work insurance to go get my teeth cleaned here I was told that I have 12 cavities. Which is a whole lot! I get that. When I contacted my insurance company they told me that they would only cover up to the cost of silver fillings for the posterior cavities (which is all I have). When I contacted the dentist again they told me that they would do the math and figure out what I would end up paying out-of-pocket for my teeth to be felt. And they eventually got back to me what the price point of 1300 something dollars. When I told them that I knew that I wouldn't be able to for that right away I'm in have to save I asked for a breakdown of what exactly the insurance companies paying and what exactly I would be paying. I gave him the reasoning that if my insurance came back later and said they refused to pay the bill then I would not have significant proof later on if I didn't receive this information that they needed to pay it.
The secretary very rudely said 'okay will where do we go from here then?' And proceeded to question me about why wanted that information. When I told her that I wasn't sure when I'd be able to for this amount of work for that much money she asked me if I plan on taking this information to other dentists in the area to see if their cost to be cheaper. And I was honest and I told her yes I was. She said 'well that information is only provided as a courtesy to you you can't use it to comparison-shop with other dentists"
Basically she denied me my own right to my medical files and a cost sheet of what exactly it cost to get my teeth fixed there
I went the next day to get my files, and was threatened with a 911 phone call as well! NEVER go here; pay attention to those yelp reviews! They tell the truth about this office!
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