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Businiess name:
Pro-Tech Automotive
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Review by:
citysearch c.
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Review content:
I was quoted by Lance $415 (parts & labor) to replace alternator for 2007 Toyota Camry SE 4 cylinder. I was told the alternator would cost $250. I questioned him about the price and was told the alternator's that I found online from local auto parts stores were rebuilt and not re-manufactured. Since they use Napa auto parts, I looked up the part on their website and was surprised to the part listed at $179. When my car was ready, I asked Lance about the part number and price of the alternator. He told me that the part was $284. He then gave me a speech about his insurance and employee costs and how he couldn't sell parts for what they were going for online. Then he called Napa and they told him the part was $179 over the counter. I ended up paying $304. He told me that the part was ""listed"" incorrectly by Napa in the system and he would give me the part for $179 this time. Labor is also $95 an hour which is $22 an hour more than the Toyota dealership. If you like paying more than you should then by all means go there.
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