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Businiess name:
Enterprise Rent-A-Car
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Review by:
citysearch c.
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Review content:
I have rented from this location many times because there are no other choice within 100 miles of Brownwood. The staff here are rude and treat the customer as if they are asking them for a favor. This last rental, as usual I ,was rented a car that had the check engine light on and was getting ready to drive 2000 miles but I dare not say anything because it would be no car for me if I complained. I always get a dirty car with no fuel and they always charge for 4 gallons anyway even when you return the car full of fuel.The lady that is in charge is very rude and refuses to look at the customer as well as being uninformative.She also has no idea of how much she is charging your card and really doesn't care. I traded this last broke down rental at another friendly location and got the top notch service that all customers should get. It's worth the extra 100 mile drive to Abilene to avoid this Brownwood location.
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