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Businiess name:
Irvine Pet Complex
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Review by:
citysearch c.
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Review content:
We had a HORRIBLE experience here. My girlfriend dropped off our dog for a grooming at 8AM. There were no calls or texts to update how our dog was doing. Six hours later I get a call saying he is ready to be picked up.\r
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A check-up exam was supposed to be completed by the time I arrived. It WASN'T. The receptionist was totally DISORGANIZED and couldn't even find the medical file. She asked if I wanted the vet to check him at that point (since they didn't earlier) and I said okay.\r
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It took the vet about five-ten minutes to do the exam, which I found to be incredibly fast. How do you thoroughly check a dog in that amount of time and still hold a DVM license? That is unbelievable to me. On top of that, when I asked to speak with the vet about lumps on my dog's skin, she was unavailable, because she was with another patient. Really? This is how you treat first time customers??\r
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When they brought him out he seemed FRIGHTENED & TIMID. He wasn't his usual self, wagging his tail, and happ
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