Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Goldenwest Management
|
|
Review by:
Guest
|
|
Review content:
PROPERTY OWNERS & PROSPECTIVE TENANTS BEWARE
We are Property Owners/Landlords. This company puts COLLECTING FEES above customer service or protecting the property owner's investment. We had a tenant move because she could no longer afford to pay rent after her husband died. The tenant's deposit was forfeited to us, minus FEES of course, like a $10 MAILING FEE (that's about a 100% profit to the Manager). Anyway, the house was a mess and there was a bunch of dog waste scattered all around the enclosed patio area. My wife & I filled up a grocery bag full of it and then had to scrub stains off the concrete patio. I asked the Office Manager (Sherry at the time) about why we weren't entitled to receive the Tenant's $250 Pet Deposit. She said it was classified as a FEE and then quoted the Management Agreement that says "Manager shall be entitled to collect and keep as compensation all miscellaneous fines and fees from Tenant...". It was also non-refundable to the tenant. It did nothing to protect my property. Instead of being a DEPOSIT that can be returned to the Tenants if there's no damage or given to me if damage occurs, it became 100% PROFIT to the Manager. It certainly gives the Manager more incentive to select a tenant that has a pet or two (at $250 per pet). The house was vacant for THREE MONTHS. The Manager has no incentive to get the place rented quickly either because they still charge MANAGEMENT FEES when the house is vacant! I cancelled the management agreements on two properties last year and just recently cancelled the third one. The new Office Manager (Christie) said the company has made efforts to improve customer service and would like to eventually regain my trust. At about the same time, THE COMPANY OWNER/BROKER, sent me an EMAIL THREATENING LEGAL ACTION. I guess that's his way of improving customer service. SO THE TENANT'S PET FEE? $250 OR 100% PROFIT...MY EXTRA TWO MONTHS OF MANAGEMENT FEES? $150 OR 100% PROFIT...WRITING HONEST REVIEWS ON YELP AND OTHER SITES? IT'S PRICELESS!!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|