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Businiess name:
Kirby's Garage BP
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Review by:
citysearch c.
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Review content:
We requested a number of services be performed for this 103K tune up. Happy to leave car for full 2 days. Paid $2K for all the needed work. Fair value. But, when notified car was ready was extremely concerned to experience high- pitched whining and locked steering column minute we turned car on. Could not drive car home. Did not feel owner was responsive to our concern and call back requests following business day. They did, hopefully, address the problem and got car back at end of following day. Hoping it is satisfactorily fixed but have lost confidence in quality of work being done. This was the third such experience we've had in last 14 months. Very sad about this as it has been our go-to auto service provider for last 10 years.
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