Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Solano Tire & Wheel
|
|
Review by:
citysearch c.
|
|
Review content:
I talked to an employee 5 separate times about purchasing tires for my car. After specifying make, model, year, and tire size, I received a quote over the phone. It seemed too good to be true, so I shopped around, and called back to verify with the same employee that he was sure about the pricing. I took off from work two hours early and drove 40 minutes away to get these tires. Upon arrival, the same employee tells me he is unable to give me the same deal quoted on the phone as the tires he was talking about were different than the kind for my vehicle. I asked him if he could work me a deal since now I had to drive home and back since the right ones were not in stock, and that I would now be taking 4 total hours off of work. When he came back, his quote was outrageous, and I mentioned that I drove a bit and he didn't seem to care. He blamed me for not telling him what size tire I had, and I told him I specified with him 5 separate times over the phone. He kept insisting I was lying, and when I asked him if this was how he treats all his customers and that I should report him to the B B B, he said I had every right to if I felt like doing so. I told him it was rude of him to refuse me a good deal since I was now out time and money because he misquoted me, even though he assured me over the phone that he had my size tires in stock and for specific price. He said he ""refused to go a penny lower"" and shortly thereafter bumped up the price AGAIN to $100 more. I then told him I would be telling everyone I know never to shop at his store again, and that the B B B would be hearing from me about his shoddy customer service, and him trying to screw customers out of their hard earned money. I never would have driven 40 minutes out of my way on balding tires and taken time off of work if he had not promised me a good deal for brand new tires that he said were exactly what I already had on my vehicle. Do not shop here! The employees are rude and unprofessional.
Pros: It's easy to find.
Cons: Rude staff, Bad customer service, Misquoting to get customers inside shop
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|