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Businiess name:
O'Brien Garage Doors - Tarrant County
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Review by:
citysearch c.
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Review content:
I am very pleased with the manner in which you do business. The young lady who answered the phone was extremely courteous and efficient. She deserves recognition! I was told that someone would be out between 3:00 pm and 6:00 pm and that they would call when they were on their way. I received a call a little before 3:00 pm and they were here within 20 - 30 minutes. The technician introduced himself, and when he looked at my opener, he knew the approximate age of the unit, and told me that parts are no longer available for the unit. I figured that was so, since it was the original opener from 1987. He looked at the entire door, hardware, etc. and made his recommendations, and I asked him to go ahead and replace the opener as well as the old original springs. He went back to the shop and got the parts and returned within just a few minutes, and started taking the old unit out, and got the new unit and springs installed within 2 - 21/2 hours. I was very impressed with his knowledge of the installation procedures!!
I am very happy with the way everything worked out so well, and the courteousness of everyone with whom I interacted. I will definitely be recommending you to anyone who I know who needs a new garage door, opener, or service on an existing garage door/opener. Thank you for making a bad situation easier to handle. I feel that I really got my monies worth,
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