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Businiess name:
Alamo Rent A Car
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Review by:
citysearch c.
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Review content:
The actual rental experience was typical. If your rental has no problems you might think they are fine. At midnight in the Disneyland parking lot our car would not start. We called alamo and they said they would send a taxi but we would have to pay and try to get reimbursed later. After arguing about that they agreed to pay the taxi. After over an hour, the taxi arrived, I waved to it got out of the rental and the taxi pulled away without waiting for us. After a 40 minute phone call they called another taxi for us. We finally got back to our hotel at 4:30 am. Half of the next day of our vacation was ruined since we were so tired. No offer from Alamo to adjust the rental fee. Thanks a lot.
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