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Businiess name:  Animal Speciality Center
Review by:  citysearch c.
Review content: 
My husband, myself, but most of all, my poor dog, received uncaring, unprofessional, and arrogant service from the doctor, with whom we dealt with.\r \r For just having dared to voice concerns about my dogs' possibly receiving too much anesthesia, along with the long waiting time, we were treated with vindictive rudeness, by Dr. Heuter. My poor dog had a scheduled appointment for a nasal infusion of ant-fungul medications. My husband took the day off of work, woke the dog up early so she could have her last drink of water, and went through great lengths to prepare the dog for this uncomfortable procedure. When he got to the office, Dr. Heuter said he wouldn't treat her, because I wasn't there. \r \r Then after my husband pleaded for him to do the procedure, as my poor dog has been so uncomfortable, and needed it so badly, Dr. Heuter finally said he'd do it, but only if my dog waited in a crate in the back room by herself for over 2 1/2 hours, without my husband being allowed to stay with her. \r \r Again, my husband tried to explain that she is an old, and nervous German Shepherd, who does not like people, and is very well behaved and soothed by him, while she waits for the procedure, but Dr. Heuter, refused to allow it.\r \r My poor husband and dog, left the office, and we have rescheduled with another hospital. This doctor wasted a day's pay, a sick day, much aggravation, but most of all another weekend in which my poor dog has to be uncomfortable with a bad fungal infection in her sinuses.\r \r Dr. Heuter's behavior was unconscionable, unprofessional, and downright cold hearted. Do not go to this hospital, if you can avoid it!!!!

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