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Businiess name:
R.S. Andrews
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Review by:
citysearch c.
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Review content:
This firm installed a gas water heater at my residence. It had a broken knob on the gas control valve on the off-brand water heater. The company refuses to discuss the problem with the customer, and will only say that R S Andrews offers a 30-day labor warranty. They offered to replace the gas control valve (under warranty) for a labor charge of $239.00. They do not acknowledge that their installer broke the knob when he installed the water heater, or that it could have been defective to begin with.\r
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Anyone who uses this company would be well advised to do a thorough check on any appliance they install, so as to make sure that they do not install a "new" appliance that has broken parts.
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