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Businiess name:
ATX Property Management
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Review by:
Guest
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Review content:
Potential Renters BEWARE – Please ensure to read online ratings and accreditation with the Best Business Bureau reviews before considering business engagement with ATX Property Management Company. These reviews speak volumes of ATX lack of management and its approaches in which they do business and handle their tenants’ disputes.
My experiences with ATX Property Management Company:
After moving into a rental property managed by ATX, I observed that they do not uphold their own philosophy in striving to keep the peace in all their dealings. My experience with their office personnel was extremely unpleasant and disappointing; from our first interaction and throughout the entire lease term, I've endured unnecessary stress, worries, financial loss, and inconveniences due to their inadequate services and incompetency.
I've experienced overwhelming frustration and anxiety having to deal with ATX Office of the Vice President, office staff, and maintenance associates due to their lack of interest and concern, their unwillingness to mediate disputes effectively, or striving to find satisfactory resolutions to small issues.
ATX Office of the VP and staff failed to handle business ethically and professionally. Evidently, they were incapable of answering simple questions, return calls in a timely manner, respond to emails promptly, coordinate and execute repairs by the promised dates, and create honest appraisals; among many other issues.
ATX Property Management Company is the most unprofessional business I have ever dealt with. Overall, I've never felt a sense of satisfaction with their customer service and management approaches. Based on my overall experience, I would never recommend this company to anyone, nor would I ever lease a property managed by ATX again!
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