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Businiess name:
The Shrimp Factory
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Review by:
citysearch c.
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Review content:
I brought my family and friends to dine at The Shirmp Factory. We enjoy all that is offered on the Riverfront. Right away, my children saw that the bathroom was nasty; I notified staff, who quickly addressed the matter. Once the salads came out, I witnessed a baby roach crawling from mine. The witress came over, apologized, and took salads from off the table,. Adding that if we left, she would totally understand. I had a party of 5 and we had 30 minutes to eat before reporting to a tour. This was Saturday night and every resturant was packed. Three folk in my party opt to stay and finish their meal, after carefully examining every bit and only eating a few bites; We all were very hungry from shopping all day. I did not eat, nor my child; however I did ask for another Margurita Special ($5). The manager came by to apologize, saying that this has never happen before and he would take care of it. I went to the bathroom, while waiting for my guest to finish. The bathroom was back to nasty, in fact another diner came in commenting about it. UGGGHHHH. I went to my table and the bill was on the table. The amount of $131. The managers ""I will take of it"" was to deduct the amount of my two marguritas, $10 worth. No salads and most the food was left on the table. I will never EVER dine here again. No customer service and unsanitary establishment. Be AWARE!.
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