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Businiess name:
Aspen Dental - Casa Grande
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Review by:
citysearch c.
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Review content:
I am still not happy with my dental procedure with Aspen Dental, as I told you the time before this one; I received my permanent dentures and I told the dentist that I still can't chew because my upper is so loose. I had this problem since day one and I have complained since that first day I received my temps. Well, I decided that I would wait till I received my permanent dentures and see how they fit. Well nothing change and they tell me is to put more adhesive. I paid $ 11,000 for this set of dentures and I haven't been able to take my wife out to eat at a restaurant in over 6 months, because I'm embarrassed that my denture is going to fall out. I was called by the Casa Grande office for an appointment because I had complain to the main Aspen office. Well I talked to the dentist again and all he had to say is that they could do implants to my upper but that would be more money. When I made the transaction for my dentures I made it for a set of dentures and the dentist is trying to tell me that the upper denture is guaranteed and they can refund me the money for the upper denture. What good is that, my guarantee is for a FULL SET OF DENTURES. I know that I can have the upper fixed right because I went in for another refit for my upper and there was a substitute dentist ( a young Asian dentist ) this time and when he saw how my upper just fell out when I opened my mouth, he that shouldn't be like that. and then he began to adjust the upper until he had my upper sucking up against my pallid. I had to leave my upper for one day and when I came back for them, they were still the same. I went back on the Nov. 10 to the appointment made by them because of my complaining to the main office and they told me they would make an appointment with the young Asian dentist and now its 7 days later and still no calls not even to say I'm sorry but we can't get an appointment for you. I am getting more and frustrated every day that goes by. I wish I had never gone to Aspen Dental. I am even thinking of looking into legal procedures, if something doesn't happen soon.
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