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Businiess name:
The Mail Room
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Review by:
Guest
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Review content:
I've been to The Mail Room twice over the past two weeks. I was happy to find a place that was close to me. I went to just drop some packages off that were already labeled and to have proof they were scanned into the system, as opposed to just putting them in a drop box.
The first time I was a little surprised the place looked so disorganized and dirty. I asked for a receipt and the person at the counter kind of huffed and gave me one. OK...
Now tonight I went back and again asked for a receipt for the packages I was dropping off. I was told, by a different person, that they couldn't give me one, they just hand the packages to the driver... I told the person I had gotten one before. The person said it must have been for UPS and again I insisted it was for Fedex. The person just looked at me blankly, doing nothing so I ended up leaving. I just don't have the time for this kind of nonsense.
I called Fedex to let them know of the experience. They confirmed I can expect a receipt every time I drop something at the counter. I'm well aware, been working with them for over 15 years. If you want professional service go somewhere, anywhere else.... I honestly don't know how people stay in business and how some people have jobs but never again.
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