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Businiess name:
Rue Twenty One
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Review by:
Breanne M.
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Review content:
I went to Rue 21 to return some knit tights that I bought 4 days earlier because i wore one pair for 2 hours and they were falling apart at the seams and upon closer inspection I saw holes throughout. The associated explained to me very rudely that she would not return these b/c I was the one that made the holes, they are one size fits all and sometimes they pull apart when stretched too much.
She was basically insinuating I was too large to for the tights (I am 5'7" size 6) She was closer to 5'4" size 10-12, I asked to speak to the manager, she happily informed me she was in fact the manager. She went on to explain that if she were to return these she was get fired.... I am pretty sure they do not have that strict of a policy based on their decision in management. I read the receipt to her where is stated you can return merchandise within 30 days of purchase, she said we would never sell tights like this, therefore they are not in the same condition you purchased them in so i cannot do the return, credit or exchange. She was snarky and it became very evident that we were getting nowhere with this. To sum this up I will not ever shop at Rue 21 again and I will advise all that I know to do the same.
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