Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Computer Wiz
|
|
Review by:
citysearch c.
|
|
Review content:
I would never use this place….. I will only state the facts of what happened to me individually as a potential customer. I took my 17” dell laptop to the store one evening because my screen had sustained a crack. I just went in there to really look at the estimated cost and time frame to get it fixed. I opened my computer to show them the cracked screen and they took my computer to pull the model number to price a part. I was told they didn’t have it there at the time and they would have to call me with a price of one the next day or so. I didn’t have any problems with that and asked if I could just bring my computer back when they got the part in because I use my laptop daily in school and I wanted to back up my files just in case. I was told I couldn’t leave the store with my computer until I paid a $40 diagnostic fee but if I left the computer and they did the work they would waive the fee. So I left my computer and waited on the quote. The next day they called back and quoted me $305 to fix my screen. I had done some other research of my own and the part was about $85 online. The part they were going to order for me was $150!!!! I went in the next day to pick up my computer because I could get it done for almost half the money at another place. They proceeded to tell me I still owed this diagnostic fee. I asked what that covered because I knew the problem when I came in there was no diagnoses needed. Doug the owner came to tell me that “his time isn’t free”. Um sorry your 5 min of talking to me (mostly about my life not my computer) is worth 40$ when the issues needed no diagnosis???? This is extortion for anyone that doesn’t know. They can’t hold your computer for a payment that is not valid. I didn’t have the energy or the time to call the cops while I was there and fight with this d-bag. Good luck to anyone else that wants to use this overpriced, rude, and entitled man…..
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|