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Businiess name:
Roto-Rooter Plumbing & Drain Services
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Review by:
citysearch c.
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Review content:
Late Saturday afternoon, the toilets in my townhome/rental property and the unit next door had backed up. The unit next door is owned by a young couple with a 1 yr old baby. Roto-Rooter showed up within 30 minutes and attempted to clear the line for hours, into the night. The technician was patient and expalined everything, answering both my and the neighbors' questions. The main drain line had to be jetted to clear a stubborn blockage. The next morning (Sunday), I was contacted by the 2nd technician, James Denson who performs jetting. This tech was well informed, polite, patient and hard working. He cleared the line quickly, then set up a larger jetting system to be sure the line was cleared, not just in the immediate area, but much further down the line, as to avoid any new blockages. Mr. Denson returned the following day to run a camera down the line to make sure it was cleared and to check for any breakage or tree roots. It was a pleasure dealing with someone with a good/professional attitude, and we are very pleased with the service we received from Roto-Rooter. Thank You, Nick S.
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